Shipping & Pre-Orders: What to Expect

We want to make sure you know what to expect after placing your order. This guide explains how shipping works, what pre-orders mean, and where to find updates.

Order Processing & Shipping

Once your order is placed:

You will receive an order confirmation email after checkout
Orders are typically fulfilled by the next business day
Our fulfillment center is closed on weekends and major holidays
A separate shipping confirmation email will be sent once your order ships

Shipping Options & Timing

Free standard shipping is available on U.S. orders
Priority shipping is available at checkout for an additional cost
Shipping times vary based on location and product availability

International Orders

International transit times vary by destination and carrier
Customs processing may affect delivery timing

Tracking Your Order

Once your order ships, tracking information will be sent by email.

Please allow up to 24 hours for tracking updates to appear after the carrier receives the package.

If tracking does not update immediately, additional carrier scanning time may be required.

Understanding Pre-Orders

Some SafeSleeve products may be offered as pre-orders.

A pre-order means:

The item is not currently in stock
Your order secures a place in line
Your order will ship once inventory becomes available

Estimated ship dates are listed on the product page at the time of purchase. These dates are estimates and may change due to production or shipping factors.

Mixed Orders (In-Stock + Pre-Order Items)

If your order contains both in-stock and pre-order items:

The order may ship together once all items become available
In some cases, items may ship separately

Shipping updates will be provided as they become available.

Address Changes & Order Updates

If you need to update your shipping address, please let us know as soon as possible.

Address changes may not be possible once an order has shipped.

Delivered but Not Received?

If your tracking shows “Delivered” but the package has not been located:

Check with household members or neighbors
Look around the delivery location, including mailboxes or parcel lockers
Contact the shipping carrier for additional delivery details

If additional assistance is needed, please share your order information with our support team so we can help further.

Shipping Delays

Occasional delays may occur due to weather, carrier disruptions, customs processing, or high-volume shipping periods.

We appreciate your patience and will communicate major delays whenever possible.

Helpful Next Steps

Review your order confirmation and shipping emails
Monitor carrier tracking updates
Reach out if additional assistance is needed