The latch on my case is not strong enough.

We are sorry to hear you are experiencing issues with the latch.

All of our cases are designed to wear in, meaning that the magnetic latch will stretch slightly when the case is used over a period of 2-3 weeks. This ensures that the latch will remain at the correct length for the duration of its usage.

We have included a link to view a video that will assist with the latch stretching process. We recommend trying this as well to ensure your latch stretches correctly over time.

Click here to view the video.

Please let us know if you have any other questions!